1. Extended Hours at Regular Rate |
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You will never pay overtime charges. |
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Regular appointments scheduled till 10 p.m. weekdays and 8 p.m. weekends. |
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Same day service and 24-hour emergency service- Guaranteed. |
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2. Up Front Pricing |
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We do a thorough diagnosis of your system and explain your options and costs in writing before any work is done. |
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You approve the price for any repairs and the price your quoted is the price you pay- no surprises once work begins. |
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3. Prompt, Professional and Respectful Service |
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Pre-appointment calls- we’ll let you know when you can expect us. |
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Shoe covers, throw rugs and complete clean up: we respect you and your home. |
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4. Convenient Payment Terms |
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All credit cards are accepted, as well as cash & checks. |
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FREE FINANCING on any of our services (with approved credit) |
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5. Lifetime Guarantee on Repairs- Including Parts & Labor! |
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Available when you have our Fixed to Stay Plan that maintains your system to peak operating efficiencies. |
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Your repairs are Fixed To Stay! |
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6. FREE Estimates and Comfort Check-ups |
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FREE On-Site no obligation heating or cooling system estimates- we’ll come to you so it gets done right- no system sizing or guessing over the phone! |
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FREE no obligation Home Comfort Check-Up including recommendations for saving energy. |
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7. Certified Energy Auditors |
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Trained, experienced Missouri State Certified energy auditors who can spot energy deficiencies in your home that will solve energy loss and comfort issues. |
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Because we are certified, any recommended improvements you make to your home are tax deductible. |
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8. Dedicated To Excellence |
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Practicing member of home service professional associations: ACCA, NATE, Better Business Bureau, Nexstar Network. |
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Ongoing training and continuing education for our team members so we can deliver the best service and technology to you. |
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9. Seal of Safety |
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Our technicians are professionally trained, drug tested, and background checked- Custom Comfort takes your safety seriously. |
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Licensed & Insured- Your home & family are far too important to risk to a company that doesn't look out for your best interests! |
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10. Energy Star Certified |
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Our installation processes are certified by Energy Star to be professional and correct within the specific guidelines for each product we install for our customers. |
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