As a complete heating and cooling company, Custom Comfort offers professional duct cleaning services for all residential and commercial systems.

To help you understand the process and to determine whether or not to consider having your ductwork cleaned, please see the brief description of the process and a short list of typical question and answers from our experience with past customers.

1. Video inspection of the ductwork.
We perform a video inspection of the ductwork in question and provide a recommendation to clean it or not to clean it. This inspection is done in the customer's presence and you will be able to see for yourself on the video screen if the ductwork warrants cleaning. Often times, only parts of the duct system need cleaning.

2. Cleaning of the ductwork.
The actual cleaning process involves the use of a Rotobrush duct-cleaning machine that includes a powerful vacuum cleaner with Hepa filtration and a rotating brush on the end of a hose sent throughout the ductwork that brush-cleans the entire inside surface of the ductwork.

3. Clean and replace the grilles/ registers
Wash the grilles and replace them over the original duct openings.

"How often should my ductwork be cleaned?"

This is a question we get all the time! The answer is simply only when it needs it, there isn't a set amount of time that determines the need to have it done.

Simply take a look; pull off a grille and look into the ductwork to see if it is dirty, or to get a real good look deep into the duct system where your eyes cannot see, have us come out with our camera and then make a decision.

"Will cleaning my ductwork get rid of all the dust in my home?"

No. The dust and dirt that collect in your ductwork is a symptom or result of a separate problem. Your central air conditioning system simply recirculates the air already in your indoor environment. Common problems may be; poor filtration, ductwork that is not sealed air tight, and dirt and debris tracked in on shoes or that infiltrates through cracks in windows, doors etc.

"Will cleaning my ductwork get rid of my allergy/ sinus problems?"

No. Dirty ductwork is a symptom and though duct cleaning will help to remove irritants, the real problem needs to be addressed with a proper filter or filtration unit, or by having us out to professionally test for and find the true source of the problem.